Title: IT Helpdesk Engineer Location: Greensboro, NC Duration: Contract to Hire Description: End-User Support Provide Level 1 / Level 2 technical support for hardware, software, and network-related issuesTroubleshoot Windows, macOS, mobile devices, and peripheral equipmentSupport Microsoft 365, collaboration platforms, and enterprise applicationsDiagnose and resolve remote access and VPN issuesDeliver both remote and on-site support as requiredIncident & Service Request Management Log, track,