Job Summary and Responsibilities Job Summary / Purpose Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or on-site installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals. The EUS team member monitors the performance of desktop hardware and maintains a secure environment. Professionals in this job family understand the Key Performance Indicators (KPIs) that identi