RESPONSIBILITIES: Kforce has a client that is seeking an Associate Help Desk Specialist in Houston, TX. Responsibilities include, but are not limited to the following: * Provide first-level technical support via phone and email queues * Troubleshoot and resolve hardware, software, network, and connectivity issues * Install and configure software applications * Collaborate with IT teams to deploy hardware, software upgrades, new equipment, and services * Assist with product testing and special p