Location: San Antonio, TX - onsite Duration: 6 months Business Process Analyst (Voice) Bank Collection calling (inbound & outbound) experience - Proven ability to analyze situations, identify root causes of delinquency, and develop effective collection strategies " 2+ years of experience in a customer-facing role requiring strong communication, problem-solving, and multitasking skills. Experience in collections, customer service, sales, account management, education, or counseling is highly v