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Business Analyst IV

Sunrise Systems, Inc.

Houston, Texas • Today

Easy Apply

Contract

Up to 71

chatbots Senior Business Analyst || Houston, TX || Onsite

Vbeyond Corporation

Houston, Texas • 7d ago

Easy Apply

Full-time, Contract

Business Analyst III

Randstad Digital

Remote or Arkansas • Today

Contract

USD31 - USD41

Sr Business Analyst (Healthcare) - #26-19073

U.S. Tech Solutions Inc.

Remote • 27d ago

Easy Apply

Contract

$100 - $110

Sr Business Analyst Consultant

Randstad Digital

Remote or Minneapolis, Minnesota • Today

Contract

USD31 - USD41

Business Analyst - Team Lead

Diversified Systems, Inc.

Remote • Today

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Contract, Third Party

Depends on Experience

Senior Business Analyst

NTT DATA Americas, Inc

Remote • 14d ago

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Contract, Third Party

$55 - $66

Senior Clinical Business Analyst

Randstad Digital

Remote or New York, New York • Today

Contract

USD90 - USD100

Senior Business Analyst (Medicaid)

RIIASH LLC

Remote • 5d ago

Easy Apply

Contract, Third Party

60 - 62

Senior Business Analyst Operations (EDI Program)

S Linx LLC

Remote • 29d ago

Easy Apply

Contract, Third Party

55 - 60

Sr Business Analyst / Trainer with Medicaid Pharmacy / PBM expertise

ec3 Federal Services

Remote • 7d ago

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Full-time

Depends on Experience

Business Analyst 3 with State of TX Prior Exp

Care IT Services Inc

Remote • Today

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Third Party, Contract

Depends on Experience

Business Analyst with Asset Management EXP

Allwyn Corporation

Remote • 7d ago

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Full-time

Depends on Experience

Sr Business Analyst

RAKS Group LLC

Remote or Richmond, Virginia • Today

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Full-time, Part-time, Contract, Third Party

Business Analyst with Pharmacy Benefits Management

Hexaware Technologies, Inc

Remote • 19d ago

Easy Apply

Full-time

Depends on Experience

Business Analyst

HonorVet Technologies

Remote • Yesterday

Easy Apply

Third Party, Contract

$44 - $46

Senior Commercial Strategy/Analytics Professional

Lumen Solutions Group Inc.

Remote • Today

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Contract

Depends on Experience

Senior Business Analyst

Kforce Technology Staffing

Houston, Texas • Today

Contract

$48 - $53 hourly

Business Analyst - Rail Transport Domain

Allwyn Corporation

Remote • 16d ago

Easy Apply

Contract, Third Party

Depends on Experience

Senior Business Analyst, Derivatives SME

Motion Recruitment Partners, LLC

Houston, Texas • Today

Easy Apply

Contract

$90 - $94.93

Business Analyst-Level 3 - Senior (11 - 15 Years)

Apex Systems

Houston, Texas • Today

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Full-time

$50 - $58 per hour

Business Analyst

Innosoul inc

Remote • 5d ago

Easy Apply

Contract, Third Party

Depends on Experience

Senior Maximo Business Analyst

Plains

Houston, Texas • Today

Full-time

Senior Business Analyst

Akidev Corporation

Remote • 9d ago

Easy Apply

Third Party, Contract

$70

Business Analyst III (Remote)

Kforce Technology Staffing

Remote or Los Angeles, California • Today

Contract

$49.00 - $59.02 hourly

Business Analyst III

Pyramid Consulting, Inc.

Remote • 14d ago

Easy Apply

Contract

35 - 40

Technical Business Analyst (Senior Security/Software Focus)

Stellar IT Solutions

Remote or St. Louis, Missouri • Today

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Full-time, Part-time, Contract, Third Party

USD 60-70

Senior Business Analyst (Workday Financials)

NewVision Software & Consultancy Pvt. Ltd

Remote • Today

Easy Apply

Contract

Depends on Experience

Senior Business Analyst

Kforce Technology Staffing

Remote or Princeton, New Jersey • Today

Third Party, Contract

$74 - $82 hourly

Business Analyst- Digital Self Service, customer service experience

Sacrum Technologies LLC

Houston, Texas • Today

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Contract, Third Party

60 - 70

Job Details

Skills

A/B Testing
Acceptance Testing
Account Management
Analytical Skill
Analytics
Artificial Intelligence
Certified Business Analysis Professional
Billing
Business Analysis
Communication
Computer Science
Customer Experience
Business Analytics
Business Data
Data Science
Collaboration
Customer Facing
Data Analysis
Facilitation
Functional Requirements
PMBOK
Management
Mentorship
Optimization
Machine Operation
Kanban
Logistics
Machine Learning (ML)
Product Management
Risk Management

A/B Testing
Acceptance Testing
Account Management
Analytical Skill
Analytics
Artificial Intelligence
Certified Business Analysis Professional
Billing
Business Analysis
Communication
Computer Science
Customer Experience
Business Analytics
Business Data
Data Science
Collaboration
Customer Facing
Data Analysis
Facilitation
Functional Requirements
PMBOK
Management
Mentorship
Optimization
Machine Operation
Kanban
Logistics
Machine Learning (ML)
Product Management
Risk Management

Summary

Job Title: Business Analyst IV
Job Id:26-04398
Location: HOUSTON, TX
Duration:06 Months on W2 Contract

Job Summary

We are seeking a highly experienced Business Analyst to support and evolve self-service digital capabilities and customer experience initiatives for wm.com. This role will partner closely with, Digital, UX, Data, and business teams to define, deliver, and continuously improve customer-facing solutions.

The ideal candidate brings strong expertise in digital selfservice platforms, customer journey optimization, and AIenabled solutions, with handson experience translating business needs into scalable, datadriven and AIpowered features.

Duties and Responsibilities:

include the following. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.

Lead analysis and requirements definition for omni channel self-service features on customer facing platforms (website,chatbot,mobile app), including account management, billing, service requests, issue resolution, and personalization
Analyze endtoend customer journeys to identify friction points and opportunities to improve digital adoption, satisfaction, and efficiency.
Partners with business, data services, UX and Product teams to define user stories, acceptance criteria, and success metrics aligned to customer experience outcomes.
Identify and evaluate opportunities to apply AI and machine learning (e.g., chatbots, virtual assistants, predictive insights, intelligent recommendations, automation, sentiment analysis) to enhance customer selfservice and support.
Translate complex AI concepts into clear business and functional requirements to build scalable and measurable digital experiences.
Defines the vision of Product
Serve as a key liaison between business stakeholders and technical teams, ensuring alignment and execution following the agile methodology
Lead backlog refinement, requirements prioritization, risk management, support sprint planning, UAT & PAT activities.

Supervisory Responsibilities

May coach and mentor less experienced analysts and act as team leaders on systems projects.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

Required:

Bachelor’s degree in business, Information Systems, Computer Science, or related field.
8+ years of experience as a Business Analyst, with at least 2+ years operating at a senior/lead (BA4) level.
Proven experience supporting customerfacing digital platforms, preferably selfservice websites or portals.
Demonstrated experience working on AIenabled solutions, such as:

Conversational AI / chatbots
Automation and intelligent workflows
Predictive or recommendation systems
Datadriven decision or personalization engines
Strong experience with Agile product delivery (Scrum/Kanban), user stories, and backlog management.
Excellent stakeholder management, facilitation, and communication skills.

Preferred:

Experience working with largescale enterprise websites or hightraffic consumer platforms.
Familiarity with analytics tools, customer insights platforms, and experimentation (A/B testing).
Experience partnering with Data Science or AI/ML teams in production environments.
Background in utilities, logistics, or servicebased industries is a plus.

Core Competencies

Customercentric mindset
Strategic thinking with strong attention to detail
AI and data literacy
Problem solving and analytical rigor
Collaboration across technical and business teams
Ability to translate ambiguity into clear, actionable requirements

Nice to have:

Certified Scrum Product Owner (CSPO)
PMI Professional in Business Analysis (PMIPBA) or IIBA Certification (CBAP or CCBA)
SAFe Agilist (SA) or equivalent Agile scaling certification
Certifications or formal training in AI, Data Analytics, or Digital Product Management (e.g., AI for Business, Data Analytics, or UX-related certifications)

Work Environment and Essential Functions

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day
Required to exert physical effort in handling objects less than 30 pounds rarely
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sunrise
Position Id: 26-04407
Posted 8 hours ago

Fitment

Dice Job Match Score™

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Contact the job poster

Raghu Mysore

Delivery Manager @ Sunrise Systems, Inc.

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Houston, Texas

•

Today

Senior Business Analyst Digital SelfService & AI Location: Houston, TX (Hybrid) Team: Digital Customer Experience Level: Senior / Lead (BA4) Payrate $60-70/hr on w2 We are transforming how customers interact with digital platforms and were looking for a Senior Business Analyst who can help shape the future of selfservice experiences across web, mobile, and conversational AI channels. If youre passionate about customer experience, datadriven decision making, and building scalable digital soluti

Easy Apply

Contract, Third Party

60 - 70

chatbots Senior Business Analyst || Houston, TX || Onsite

Houston, Texas

•

7d ago

I. Job Summary We are seeking a highly experienced Business Analyst to support and evolve self-service digital capabilities and customer experience initiatives for wm.com. This role will partner closely with, Digital, UX, Data, and business teams to define, deliver, and continuously improve customer-facing solutions. The ideal candidate brings strong expertise in digital self service platforms, customer journey optimization, and AI enabled solutions, with hands on experience translating busines

Easy Apply

Full-time, Contract

Business Analyst (Must have worked at SaaS Company leading Implementations for customers)

No location provided

•

Today

Fully remote! This Jobot Job is hosted by: Dawit Demoz Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $110,000 - $115,000 per year A bit about us: We are a leading provider of intelligent transportation and mobility solutions, delivering innovative software, systems, and services that help organizations manage complex transportation infrastructure more efficiently, safely, and sustainably. Our solutions support mission-critical operations

Full-time

USD 110,000.00 - 115,000.00 per year

Business Analyst – Legacy Applications & Testing

Remote

•

Today

We are seeking an experienced Business Analyst to support the analysis, documentation, testing, and modernization of high-priority legacy applications. This role is ideal for a Business Analyst who has experience analyzing existing applications, reverse-engineering system functionality, documenting business and technical requirements, developing comprehensive test cases, and working closely with technical and business stakeholders. The Business Analyst will help establish accurate and reusable d

Contract, Third Party

Depends on Experience