job summary:
Enterprise Healthcare client has an immediate opening for a highly motivated Sr Business Analyst Consultant to join their dynamic and growing team. All qualified candidates are encouraged to apply!
location: Telecommute
job type: Contract
salary: $31 - 41 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Support the development of the Optum Customer Communications/Document Composition Center of Excellence - inclusive of platform capability requirements, operating model, and support all OptumRx products and services.
- Serve as a technical SME for all aspects of the CCM platform internally.
- Partner with marketing leads, Optum IT, and other internal stakeholders to deliver a scalable CCM platform that meets all business needs in a cost effective, timely manner.
- Define, track, and deliver key quality success measures related to accuracy and timeliness of communications projects flowing through the platform/team.
- Monitor performance and quality control plans to review and identify any issues or ways to improve the end-to-end CCM lifecycle with member and provider communication projects.
- Partner and consult with all internal and external cross functional teams (e.g. consumer data management & outreach, marketing project management, print fulfillment, email/SMS operations, creative designers, marketing managers, client services, Optum IT, external delivery vendors, etc) to deliver, maintain and optimize the CCM platform and related campaign/communication deliverables.
What does the ideal candidate background look like (ex: healthcare specific background, etc.)? Healthcare, a plus, Business Analyst Experience with Document Composition background. Tom has connected with Apex and provided the necessary details as well. We have filled similar roles with them. We want to be as specific as possible with our firms so they can find the type of candidate you're looking for.
qualifications:
Bachelors
skills:
Apex,data management,Monitor performance,communications,business needs,consult,Customer Communications,client services,communication projects,Healthcare,marketing,operating model,project management,quality control plans
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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