Job Title: Job Title: Help Desk Manager (Mid-Level) Duration in months: 30 Location: Albany, NY Work Mode: Onsite/Hybrid Interview Process: Webcasting Experience: 5+ yearsMandatory Documents:ResumePassport Copy mandatory for Non USA CitizensCopy of Visa Stamping Page Three Professional ReferencesCopy of Driver License (USA Citizens)Requested Qualification:60 months of experience providing L1 and/or L2 help desk support to end users via telephone, email, in-person Experience40 months experience s