Title : Sr. Service Availability Manager Duration : 12 month(s) + Location : Bethesda, MD ( 1-3 days a month) Job Summary: The Senior Service Availability Manager leads a team of consultants in executing the IT Incident Management process and facilitates the execution of the Change, Release and Problem Management processes.Additionally, the Senior Service Availability Manager ensures the IT Communications Plan is executed at a high level of consistency and provides feedback for improvements.The