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Job Details

Skills

Cisco
infrastructure
Microsoft
Support

Summary

Job Title: Help Desk Analyst 2

Worksite Address: London Ohio
Required Work/Location Model: Local Onsite
Tax Related Worker Classification: 1099 Only Position Description:

Job will be in person working in London, Ohio. equipment supplied

ODRC expects a video support specialist extremely well-rounded in processing and scheduling videoconference requests and managing other issues via telephone and email utilizing Microsoft Office 365, and experience with Polycom RMX, Resource Manager and endpoints.

Video Support Specialist

Education:

Preferred Education: 4-year college degree

Years of Relevant Experience: 2 years

Key Skills:

Process and schedule for videoconference requests and manage other issues via telephone and email. Last year we scheduled over 12,000 conferences.

Utilize Microsoft O365

Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network

Use professional written and oral communication

Work successfully across multiple teams

Provide analytical and troubleshooting support for video endpoints and fiber networks

Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences

Prefer experience with Polycom and Cisco infrastructure and endpoints

Provide limited audio/video support for management off-site activities

Maintain strict confidentiality for all videoconferencing activities

Report operational and technical issues to managers.

Skills Table:

Experience with Polycom and Cisco infrastructure and endpoints

Highly desired

College degree

Required

Years

Utilize Microsoft Officer 365

Required

Use professional written and oral communication

Required

Work successfully across multiple teams

Required

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91103975A
Position Id: 9038750
Posted 8 hours ago

Fitment

Dice Job Match Score™

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Contact the job poster

Archal Kumar Srivastva

Recruiter @ Atash Enterprises, LLC

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Help Desk Analyst 2

Skills

Summary

Dice Job Match Score™

Archal Kumar Srivastva

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Help Desk Analyst 2

Job Details

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