Job Title: Service Delivery Manager Location: Culver City, CA Onsite Primary Skill: ITSM Job Description: 10 years of IT experience in service delivery and operations.ITIL v4 Certified Mandatory; PMP / PRINCE2 / Six Sigma advantageousVery strong in ITSM process knowledge and SLA expectationsStrong service and project management background & knowledge about processes in Managed Services modelExperience working in global teams and Media and Entertainment industry is essential.Very good understan