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Hybrid in Dallas, Texas

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Today

Job Title: AWS Architect (Amazon Connect) Location: Dallas, TX Duration: 24+ Months Hybrid Work Responsibilities: Lead architecture and design for Amazon Connect (CCaaS) implementationsProvide technical direction and architectural decision-makingEnsure alignment across solution design, delivery, and governanceManage dependencies and identify/escalate risksCollaborate with solution architecture and delivery teams Requirements: Strong experience with AWS and Amazon ConnectExcellent communication

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AWS Connect Solutions Engineer

Dallas, Texas

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Today

Job Title: AWS Connect Solutions Engineer Location: Dallas, TX (Onsite) Duration: Long Term Contract Employment Type: W2 / 1099 / C2C Job Description: We are seeking a skilled AWS Connect Solutions Engineer to design, implement, and support cloud-based contact center solutions using AWS technologies. The ideal candidate will have strong experience in AWS customer engagement services and will play a key role in building scalable IVR and automation solutions integrated with enterprise platfor

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Solutions Architect - Amazon Connect

Remote

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4d ago

Job Title: Solutions Architect Amazon Connect Focus: Cloud Contact Centers | Amazon Connect Implementations Location: Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the Role We are looking for an experienced Solutions Architect with hands-on expertise in Amazon Connect to design, implement, and scale cloud-native contact center solutions for innovative customers. This role is ideal for someone who has implemented Amazon Connect in real-wo

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AI Business Analyst / Systems Analyst - Agentic AI

Remote

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Today

AI Business Analyst - Systems Analyst Location:Remote No C2C Please Top 6 Technical Skills: Business Analysis / Systems Analysis IVR experience -- AWS Connect Preferred Strong experience writing Agentic AI Use Cases AWS LEX Nova Sonic Bedrock Top 3 Soft Skills: Strong ability to define EPICs, Features, User Stories Work with the business to define how AI agents manage callers Strong communications with strong consultative / professional approach Company / Project Description / Business Driver Th

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Full-time

Depends on Experience

SrTelephonyAmazon Connect Engineer

Remote

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3d ago

Location: Remote - with occasional 1-2 times per year travel Salary: Max upto $150K - DOE Competitive + Benefits (Please mention what you would be happy with) We re seeking a senior telephony engineer to co-lead design, development, and optimization of our Amazon Connect contact center integrated with Salesforce Service Cloud Voice. You ll be one of two technical owners for voice architecture, IVR/contact flows, Computer Telephony Integration (CTI), and analytics, and work closely with our data/

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Full-time

Depends on Experience

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