Job Title - IT Helpdesk Location - Detroit Metropolitan, MI (Night Shift role) Contract Long term It will be remote but in emergency cases person needs to be onsite in 30 minutes in Detroit, MI. Providing technical support by responding to user inquiries and resolving technical issues related to hardware, software, network connectivity, and other IT systems Troubleshooting and problem-solving issues by diagnosing problems reported by users, identifying the root cause, and providing effective so