Job Description: Contract only with no current potential to convert. Onsite 3 days/week. Interviews will be virtual and onsite. Contractor will be working on Internal-facing application for call center agents. Top 3 to 5 skillsets / years of experience Collaborate with product owners and stakeholders to develop a deep understanding of business problems and advocate for user experience (5+ years)Create research strategies that help define and work toward product portfolio objectives and key resul