Job Title: Help Desk Support (Hybrid Onsite) Location: Hartford, CT Duration: 12 months Pay Rate: $50/hr on C2C / 1099 all inclusive (OR) $45/hr on W2 Interview Process: Candidate must be local to Connecticut only Job Description Key Responsibilities include: Help Desk Support Exhibit quick-response customer support and work with clients over the phone to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. Provide proactive follow-up