Key Requirements 10+ years of Business Analyst / Functional Consultant experience Strong hands-on experience with ClickSoftware (Click) Expertise in SAP Field Service Management (SAP FSM) and/or SAP SSAM Experience in system transformation and migration projects Strong skills in requirements gathering, BRD/FRD creation, user stories, and process modeling Experience working in Agile/Scrum environments Excellent stakeholder management and communication skills Core Responsibilities Lead business re