ROLE : Desktop Support Technician Location: Bethesda, MD 3-5 days onsite We are looking for a Mid-level Desktop Support Technician who will deliver a high level of remote, phone, and desk side customer service remote and desk side support to our Healthcare client. The Technician must perform in-person, remote control, over-the-phone, and automated IT support to all client networks, workstations (laptops and desktops, and peripherals). The Technician must troubleshoot hardware issues and proble