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Desktop Support Engineer

Nityo Infotech Corporation

Hybrid in San Antonio, Texas • Today

Easy Apply

Full-time

Depends on Experience

Desktop Support Engineer L1 - Remote US Only

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Desktop Support Specialist

BBNC

San Antonio, Texas • Today

Full-time

Help Desk/Desktop Support Analyst

Robert Half

San Antonio, Texas • Today

Easy Apply

Contract

USD 23.75 - 27.50 per hour

Desktop Support Tier II

Apex Systems

San Antonio, Texas • Today

Easy Apply

Full-time

$22 - $25 per hour

Virtual Desktop Engineer

GovCIO

San Antonio, Texas • Today

Full-time

USD 150,000.00 - 190,000.00 per year

Desktop Support

TechHuman

San Antonio, Texas • 4d ago

Easy Apply

Contract

Depends on Experience

Software Engineer, Desktop, Artificial Intelligence (AI) Required, Work From Home - G

Next Step Systems

Remote • Today

Easy Apply

Full-time

$150,000 - $170,000

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Winfield, Kansas • Today

Easy Apply

Contract

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Clarendon, Vermont • Today

Easy Apply

Contract

Desktop Support Technician

NCI Information Systems, Inc.

Remote or Washington, District of Columbia • Today

Full-time

USD 22.22 per hour

Help Desk/Desktop Support Analyst

Robert Half

Remote or Philadelphia, Pennsylvania • Today

Easy Apply

Contract

USD 18.00 - 19.00 per hour

Help Desk/Desktop Support Analyst

Robert Half

Remote or Philadelphia, Pennsylvania • Today

Easy Apply

Contract

USD 18.00 - 19.00 per hour

Cloud VDI Engineer (Azure Virtual Desktop)

Applied Research Solutions

Remote or Beavercreek, Ohio • Today

Full-time

AVD (Azure Virtual Desktop) Engineer

CACI International, Inc.

Remote or Arlington, Virginia • Today

Full-time

USD 98,500.00 - 206,800.00 per year

Senior AVD (Azure Virtual Desktop) Engineer

CACI International, Inc.

Remote • Today

Full-time

USD 114,600.00 - 252,100.00 per year

IT Virtual Desktop Infrastructure Engineer

Holland & Knight LLP

Remote or Tampa, Florida • Today

Full-time

Software Engineer II - Remote Desktop Protocol & Redirection

Microsoft Corporation

Remote or Redmond, Washington • Today

Full-time

USD 102,100.00 - 202,200.00 per year

Senior IT Systems Desktop Engineer

Modine Manufacturing Company

Remote • Today

Full-time

USD 85,000.00 - 142,000.00 per year

Desktop Packaging Engineer

Kforce Technology Staffing

Remote or New York, New York • Today

Contract, Third Party

$45 - $55 hourly

Desktop Packaging & Deployment Engineer (BigFix / Jamf)

IT Trailblazers, LLC.

Remote • 28d ago

Easy Apply

Contract

$30 - $40

Virtual Desktop Infrastructure Administrator

ATG

Remote or Key West, Florida • Today

Full-time

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Azure Virtual Desktop Sys Admin

Leidos

Remote or Suffolk, Virginia • Today

Full-time

USD 59,150.00 - 106,925.00 per year

Desktop Technician

Y & L Consulting Inc.

San Antonio, Texas • 19d ago

Easy Apply

Contract

Depends on Experience

Desktop Administrator II, IT Infrastructure

tax.com

Remote or Hybrid in Calgary, Alberta • Today

Full-time

USD 57,500.00 - 80,500.00 per year

Azure Virtual Desktop and Mobility Administrator

CACI International, Inc.

Remote • Today

Full-time

USD 75,200.00 - 158,100.00 per year

IT Desktop Engineering Intern

Leidos

Remote • Today

Full-time

USD 48,100.00 - 86,950.00 per year

Sr. Endpoint Support (Desktop) Engineers - Remote

Connection

Remote or Schaumburg, Illinois • Today

Full-time

Member of Technical Staff (Software Engineer, Desktop Apps)

Perplexity AI

Remote or New York, New York • Today

Full-time

USD 200,000.00 - 400,000.00 per year

Job Details

Skills

IT Service Management
SLA
Microsoft Excel
IT Operations
Remote Support
Service Level
Service Desk
Technical Support

Summary

We are seeking a proactive and customer-focused Desktop Support Engineer with 1–3 years of experience to provide technical support and ensure smooth IT operations. The ideal candidate should possess strong communication skills, experience in service desk ticket handling, and a commitment to delivering excellent customer service in a 24x7 support environment.

Key Responsibilities

Manage and resolve Service Desk tickets within defined SLA timelines.
Handle and prioritize incidents based on severity levels (P1, P2, and P3).
Perform first-level troubleshooting and resolution for critical (P1) incidents and escalate when necessary.
Monitor ticket queues and ensure timely updates and closure of incidents.
Analyse tickets to identify recurring issues, trends, and potential problem areas.
Generate basic reports using Microsoft Excel, including Pivot Tables and charts for operational tracking and analysis.
Deliver exceptional customer service and maintain effective communication with users throughout the incident lifecycle.
Participate in shift-based operations and provide support in a 24x7 environment.

Required Skills & Qualifications

Technical Skills

Experience working with IT Service Management (ITSM) tools and ticketing systems.
Good understanding of incident management and ticket prioritization (P1/P2/P3).
Knowledge of Service Level Agreements (SLA) and support metrics.
Basic Microsoft Excel skills, including Pivot Tables, data preparation, and formatting.

Soft Skills

Good verbal communication skills.
Strong customer-handling and stakeholder management abilities.
Analytical mindset with problem-solving skills.
Strong commitment to continuous learning and self-development.
Team player with a positive and proactive attitude.

Experience

1–3 years of experience in Desktop Support, Service Desk, or IT Support roles.

Preferred Qualifications

ITIL Foundation knowledge/certification.
Experience supporting enterprise environments.
Exposure to remote support tools and ticket management systems

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10200946b
Position Id: 9119943
Posted 15 hours ago

Fitment

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Contact the job poster

Deepak Kumar

Recruiter @ Nityo Infotech Corporation

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Helpdesk Specialist I

San Antonio, Texas

•

Today

Job#: 3044499 Job Description: Helpdesk Specialist I Location: San Antonio, Texas (Onsite) Role Overview This position is responsible for providing first-level Service Desk support services to users of Military Health Systems. The role requires familiarity with the supported applications within the environment, as well as hardware and software technical expertise. Key Responsibilities Provide first-level support of all inbound calls, generating an Incident for all new issues.Accurately log, t

Easy Apply

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Help Desk/Desktop Support Analyst

San Antonio, Texas

•

Today

Description We are looking for a Desktop Support Analyst to provide reliable technical assistance and keep end-user systems operating smoothly in San Antonio, Texas. This position is ideal for someone who enjoys solving day-to-day technology issues, supporting employees with practical guidance, and contributing to a stable IT environment. The role will involve hands-on desktop support, clear documentation, and participation in technical initiatives that improve system performance and user experi

Easy Apply

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USD 23.75 - 27.50 per hour

Tier One Call Center Agent

San Antonio, Texas

•

Today

Description & Requirements Maximus is currently seeking a Tier One Call Center Agent. Handles inbound and outbound customer contact including but not limited to voice, emails and online chat. Listens actively to determine customer needs and answers questions. Demonstrates courtesy, patience and professionalism while providing information to customers. Research knowledge articles to answer and respond to customer inquiries pertaining to provided products and services. Takes immediate action on se

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San Antonio, Texas

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Job Details

Skills

IT Service Management
SLA
Microsoft Excel
IT Operations
Remote Support
Service Level
Service Desk
Technical Support

Summary

Key Responsibilities

Manage and resolve Service Desk tickets within defined SLA timelines.
Handle and prioritize incidents based on severity levels (P1, P2, and P3).
Perform first-level troubleshooting and resolution for critical (P1) incidents and escalate when necessary.
Monitor ticket queues and ensure timely updates and closure of incidents.
Analyse tickets to identify recurring issues, trends, and potential problem areas.
Generate basic reports using Microsoft Excel, including Pivot Tables and charts for operational tracking and analysis.
Deliver exceptional customer service and maintain effective communication with users throughout the incident lifecycle.
Participate in shift-based operations and provide support in a 24x7 environment.

Required Skills & Qualifications

Technical Skills

Experience working with IT Service Management (ITSM) tools and ticketing systems.
Good understanding of incident management and ticket prioritization (P1/P2/P3).
Knowledge of Service Level Agreements (SLA) and support metrics.
Basic Microsoft Excel skills, including Pivot Tables, data preparation, and formatting.

Soft Skills

Good verbal communication skills.
Strong customer-handling and stakeholder management abilities.
Analytical mindset with problem-solving skills.
Strong commitment to continuous learning and self-development.
Team player with a positive and proactive attitude.

Experience

1–3 years of experience in Desktop Support, Service Desk, or IT Support roles.

Preferred Qualifications

ITIL Foundation knowledge/certification.
Experience supporting enterprise environments.
Exposure to remote support tools and ticket management systems

Dice Id: 10200946b
Position Id: 9119943
Posted 15 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Deepak Kumar

Recruiter @ Nityo Infotech Corporation

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Helpdesk Specialist I

San Antonio, Texas

•

Today

Easy Apply

Full-time

$18 - $18 per hour

Help Desk/Desktop Support Analyst

San Antonio, Texas

•

Today

Easy Apply

Contract

USD 23.75 - 27.50 per hour

Tier One Call Center Agent

San Antonio, Texas

•

Today

Full-time

USD 23.00 per hour

Tier One Call Center Agent

San Antonio, Texas

•

Today

Full-time

USD 23.00 per hour