Remote or Chantilly, Virginia
•
Today
JD: Key Responsibilities Design, develop, and support Amazon Connect contact center solutions, including contact flows, routing profiles, queues, and Lambda integrations Implement AI-powered conversational experiences using Amazon Lex, Amazon Bedrock, or third-party LLMs Build agentic AI workflows where autonomous agents can reason, take actions, call APIs, and orchestrate multi-step customer interactions Integrate Amazon Connect with backend systems (CRM, ticketing, databases) using AWS Lambda
Easy Apply
Contract














