Responsibilities: Coordinate vendor onboarding and identity management, creating and validating Client identities, LDAP accounts, and ServiceNow requests for system access. Support system rollouts by setting up account security, verifying vendor access, and facilitating instrument setup and qualification activities. Ensure systems are patched, validated, and aligned with IT and QA standards. Manage IT ticket requests for laboratory and production systems, triaging, troubleshooting, and resolving