Overview GovCIO is currently hiring for a Service Desk Trainer to provide training for the Service Desk for our federal customer. This position is a remote position, but due to contractual obligations must be near Stennis, MS. Responsibilities The Service Desk Trainer is responsible for developing a plan to remotely train new Service Desk agents, and conduct that training when new agents onboard. They may also be required to fill the duties of the Service Desk agent when training volume is lo