Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-VirSkype etc. Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks Deployment of device drivers and windows p