Hybrid: Maitland, Florida, 32751 Description -Provide expert support and respond to inquiries regarding ADP products via phone and email -Use your strong interpersonal skills and product knowledge to communicate with customers, resolve issues, and assist in the use of ADP products and systems -Follow up and follow through throughout new projects, requests, and cases -Ask relevant questions to define the root cause of a problem, generate solutions, decide on a course of action, and be accountable