Description Application Support Team Manager (SaaS) We're looking for a hands-on Application Support Team Manager to lead a customer-facing support team in a fast-growing SaaS environment. This role blends leadership, technical problem-solving, and customer engagement-perfect for someone who thrives on keeping clients happy and systems running smoothly. What You'll Do: Lead and mentor a team supporting external customers across a SaaS platformOwn incident management, escalations, and SLA perfo