NOC Eng Tier 2 Network skillset Role Summary:Provides the first level of technical network support, focusing on basic troubleshooting for the Event Network (LAN, WLAN, and WAN).Key Responsibilities:Initial Diagnostics & Monitoring: Performs first level of technical network support on incidents for LAN, WAN and WLAN to identify common connectivity issues or port configuration errors.Monitors device health and availability (e.g., switches, access points) via dashboards like Cisco Catalyst Center a