RESPONSIBILITIES: Kforce has a client in Miami, FL that is seeking a Service Desk Lead who provides advanced technical support and leadership for associates. The Lead Onsite IT Technician will coordinate with various departments and third-party vendors to deliver superior customer service and technical solutions. Responsibilities: * Provide advanced advice, mentorship, and training to IT Technicians, guiding them in troubleshooting and resolving complex issues; Lead by example in adopting and