Required Qualifications: Atlassian Expertise 3+ years of handson experience administering and engineering Atlassian Jira Service Management.Strong experience with Jira workflows, request types, SLAs, queues, and automations.Experience configuring JSM in complex, multiteam or enterprise environments.Proven CMDB experience within Atlassian assets.ITSM & Process Solid understanding of ITIL concepts (Incident, Problem, Change, Request Management).Experience implementing governancealigned service man