Job Title: L1 Service Desk Agent Bilingual (English and French) Infrastructure Services Location: Montreal, QC- Hybrid Compensation: $35-$45/hour Duration: 6+ months Start Date: ASAP Interview Process: Approx 2 rounds Qualifications and Skills: Preferably bachelor s degree in information technology, Computer Science, or related field (preferred). Basic understanding of IT infrastructure components, including operating systems, hardware, networking, and software applications. Strong problem