Role Descriptions: Experience: 8-10 years of hands-on experience designing and implementing ServiceNow solutions, with at least 2-3 years in a lead or architect role Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM- CMDB, Service Mapping, CSDM In-depth knowledge of ServiceNow platform capabilities, modules, and best practices Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowl