Senior Service Desk Analyst (Contractor) Location: New Haven, CT, US, 06510 OverviewThe Senior Service Desk Analyst is responsible for providing advanced technical support and exceptional customer service to resolve IT-related Incidents and Service Request Fulfillment. This includes support for internal staff, contractors, Field Force users, and future state may include our members. This role supports users requesting assistance with end-user computer technology services (e.g., applications, Sa