Job Title: NYC311 Business Analyst Location: Brooklyn, NY 11201 (Hybrid 3 Days Onsite / 2 Days Remote) Duration: 12 Months (Extension Possible) Experience: 8+ Years Local Candidates Only Mandatory Requirement: State / City Government client experience is REQUIRED (profiles without this will not be considered) Job Summary: NYC311 is seeking a Business Analyst to support the Customer Service Management System (CSMS). The role involves requirements elicitation, acting as a liaison between business