Job#: 3031012 Job Description: Apex Systems is currently hiring for a Data Analyst IV (Workforce Planning & CX Forecasting) with a global media & entertainment client. This role supports omni-channel customer experience operations across outsourced contact center partners and plays a key part in forecasting, capacity planning, and strategic modeling to ensure operational scalability and strong customer outcomes. Qualified candidates will have the following experience and skills: 7+ years of exp