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New York, New York

•

Today

Title: ITSM Manager Location: New York, NY Hybrid 03 days per week from day 1 Duration: Long Term Visa: Any Experience: 15+ Years Type of Hire: Contract C2C Job Summary The IT Service Management (ITSM) Manager is responsible for leading the organization's ITSM capabilities, with ServiceNow serving as the core enterprise platform. This role combines ServiceNow platform ownership, people leadership, and strategic vision to drive operational maturity, service quality, and scalable ITSM process

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Third Party

$$65-75/Hr on C2C

ITSM Manager - Onsite

New York, New York

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2d ago

Demonstrated ServiceNow experience as a platform owner, ITSM lead, or lead administrator in an enterprise environment. Hands-on knowledge of ServiceNow ITSM and CMDB sufficient to guide technical and process decisions. Strong understanding of ITIL principles and service management best practices. Experience leading teams and/or vendors delivering ITSM and ServiceNow services. Strong stakeholder management, communication, and leadership skills. ITIL v4 certification. ServiceNow certifications (Sy

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Third Party, Contract

Depends on Experience

ITSM Manager

New York, New York

•

Yesterday

Role : ITSM Manager Location : New York, NY Type : Contract Job Summary The IT Service Management (ITSM) Manager is responsible for leading the organizations ITSM capabilities, with ServiceNow serving as the core enterprise platform. This role combines ServiceNow platform ownership, people leadership, and strategic vision to drive operational maturity, service quality, and scalable ITSM processes. The ITSM Manager owns the ServiceNow roadmap, governs ITSM and CMDB processes, and leads a

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Contract, Third Party

Depends on Experience

ServiceNow ITSM Manager

Hybrid in Berkeley Heights, New Jersey

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10d ago

Role: ServiceNow ITSM Manager Location: Berkeley Heights, New Jersey Must Have Skills: AWS Databricks, Pyspark, Databricks job ingestion, Scala, ITSM, Service Delivery ManagementBe the point person for daily customer management, technical lead to handle priority tickets, drive automation initiatives to help stabilize the platform, escalation managementApplication support and Service Delivery ManagementAWS environment understanding Databricks Technology working experience Client stake holder man

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Contract, Third Party

ServiceNow Manager

Hybrid in New York, New York

•

Yesterday

Birlasoft/STARR Insurance Location: New York, NY (Hybrid 3 days onsite) 12+ Months Contract Job Summary The IT Service Management (ITSM) Manager is responsible for leading the organizations ITSM capabilities, with ServiceNow serving as the core enterprise platform. This role combines ServiceNow platform ownership, people leadership, and strategic vision to drive operational maturity, service quality, and scalable ITSM processes. The ITSM Manager owns the ServiceNow roadmap, governs ITSM and CM

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Contract, Third Party

55 - 60

ServiceNow Lead Technical Consultant - ITSM/Now Assist

Remote

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10d ago

Role: Lead Technical Consultant - ITSM/Now Assist Location: Remote Scope: Lead TC who is an expert with ITSM Now Assist to support workshop sessions, demo solution, refine stories, configure solution and provide advisory support. Required Certifications: CSA, CADCertified Implementation Specialist - ITSMNow Assist Executive Micro Cert This role is not open to 3rd party vendors/suppliers.

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Contract

$90 - $100

Remote Atlassian Guard Administrator ITSM//''AV''

Remote

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4d ago

Hi, Hope youre doing well!! Please find the requirement below. If you find yourself comfortable with the requirement please reply back with your updated resume or call me back at ) Atlassian Guard Administrator Location - Remote Duration - Long Term LinkedIn profile Were hiring a REMOTE Atlassian Guard Administrator (C2C) to support security, access control, and governance across the Atlassian ecosystem for our client. This role partners with ITSM and DevOps teams to remediate risks, standa

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Contract, Third Party

Depends on Experience

Lead ITSM Technical Consultant CIS -ITSM(w2 Only)

Remote

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2d ago

We are seeking an experienced Lead-Level ITSM Technical Consultant with deep expertise across all ITSM modules, ITSM AI capabilities, and ServiceNow integrations. This is a strategic advisory role focused on customer workshops, platform assessments, AI enablement, and remediation guidance. The ideal candidate will help identify deviations from Out-of-the-Box (OOTB) functionality, provide best-practice recommendations, and support project teams in unlocking AI capabilities impacted by platform cu

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Full-time

Depends on Experience

IT Service Management Manager

New York, New York

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Today

Position Summary The Global Service Management and User Success (GSM-US) organization reflects NYU IT's deep commitment to users and their success. It focuses on delivering excellent, consistent, and cost-effective services to NYU's global community. The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service improvement, etc.) to

Full-time

USD 130,000.00 - 150,000.00 per year

ITSM Technology Problem Management Lead

Jersey City, New Jersey

•

Today

Job Description Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Community Investment Bank, you will play a leadership role in Problem management ensuring the operational stability, availability, and performance of our production services. Critical thinking, analytical reasoning to prevent incident themes recurrence while overseeing day-to-day maintenance of the firm's systems will be key and set you

Full-time

USD 142,500.00 - 190,000.00 per year

Onsite Role : ITSM Analyst Telecom Expense Management :: Morristown, NJ

Morristown, New Jersey

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3d ago

Job Title: ITSM Analyst Telecom Expense ManagementLocation: Morristown, New Jersey (100% Onsite from Day 1)Duration: 6 MonthsExperience Required: 68 YearsEducation: Bachelors degree in IT or related discipline (Required) Role SummaryThe ITSM Analyst Telecom is responsible for managing enterprise telecom inventory, billing validation, vendor coordination, and cost optimization across multiple telecommunications platforms. The role focuses on consolidating telecom billing systems, improving proc

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Third Party, Contract

Depends on Experience

Desktop Support Analyst (ITSM / ITIL)

White Plains, New York

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Today

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for Desktop Support Analyst. The particulars of the position are as follows. Project Overview: The Desktop Support Analyst provides hands-on technical support to end users across the organization, ensuring timely resolution of incidents and service requests. The role focuses on delivering high quality customer service, supporting IT Service Management (ITSM) processes, and contributing to the stability

Contract, Third Party

DOE

Senior Technical Consultant - ITSM

Remote

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5d ago

Role Summary The Senior Technical Consultant will lead configuration and implementation of Ivanti ITSM improvements to stabilize service operations ahead of EPIC. This role owns the technical build across incident and service request workflows, intake standards, routing/assignment, approvals, notifications, reporting, and release to production. consultant partners closely with process leads, SMEs, and the project manager to deliver tested, documented, and adopted changes within the implementatio

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Contract

$90 - $100

Product Forward Deployed Engineer, ITSM (Senior/Lead/Principal)

Remote or Washington

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Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate

Full-time

USD 117,200.00 per year

Freshworks ITSM Implementation Engineer

Remote or Gonzales, Texas

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Freshworks ITSM Implementation Engineer in Gonzales, TX. Summary: We are seeking a Freshworks ITSM Implementation Engineer to support the deployment and configuration of Freshservice Pro, including IT Operations Management (ITOM) capabilities and Freshworks Copilot (AI) features. This role will partner with stakeholders to design, configure, and implement IT service management workflows and automation within the Freshworks ecosystem. Key

Contract

$50 - $57 hourly

ServiceNow Technical Architect -ITSM, ITOM- CMDB, Service Mapping, CSDM

Remote

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Today

**All these roles are would need a limited travel if needed at the client Location. Can arrange interviews for FSM or GRC or ITSM, ITOM- CMDB, Service Mapping, CSDM consultants and preferred ServiceNow Certifications While applying you can mention the Modules you have expertise with and send resumes to with your Visa and current location. Position Titles ServiceNow Pc Platform Architect (CSM, FSM Modules) ServiceNow Pc Platform Architect (GRC, SecOps) ServiceNow ITSM, ITOM- CMDB, Service Mappin

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Contract, Third Party

Depends on Experience

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