Role: End User Support Location: New York, NY - Onsite Job type: Permanent Client: Birlasoft Job Title: EUS Technical Lead / Workplace Support Lead Job Summary: We are looking for a highly hands-on EUS Technical Lead with strong operational troubleshooting expertise, automation exposure, and team leadership experience. The ideal candidate should have deep experience managing enterprise-scale End User Computing (EUC/EUS) environments and handling critical incidents in fast-paced support operati