Description You will own the support experience, delivering seamless, white-glove service to employees, C-level executives, SVPs, and their assistants. This role requires anticipating needs, enabling productivity, and resolving issues with minimal disruption, demanding a blend of deep technical expertise, strong interpersonal skills, and composure in high-pressure situations. This role requires in-office presence at the New York Office. The Impact You Will Have: Lead IT support with a proactive