Program Manager
Duration: : 12-month contract
- Bachelor’s degree or equivalent experience.
- 10+ years of relevant professional experience; 6 years may qualify with a relevant master’s degree, MBA, or doctorate, as specified by the client.
- Extensive experience leading digital transformation initiatives within or working with large financial services organizations.
- Proven experience managing complex programs and large portfolios of initiatives.
- Strong understanding of banking, insurance, finance, accounting, business processes, and financial KPIs.
- Experience in strategic planning, business development, or client management.
- At least 3 years of experience managing people or teams.
- Strong financial planning, budgeting, forecasting, and performance management skills.
- Experience aligning business strategy with IT solutions and technology roadmaps.
- Excellent communication, presentation, negotiation, and stakeholder management skills.
- Ability to lead through influence, manage competing priorities, and resolve complex organizational challenges.
- Broad understanding of enterprise technology environments and emerging industry trends, including AI applications.
Must Qualifications
- Previous experience with Deloitte, PwC, EY, KPMG, or an equivalent management consulting firm.
- Experience leading large-scale programs across multiple business functions or lines of business.
- Strong background in strategic program roadmaps, cross-business integration, and enterprise implementations.
- Proficiency with Clarity, TIA, and other program/project management tools.
- Domain expertise in Finance Data & Technology platforms.
- Experience managing external partnerships, industry groups, or government relations.
- U.S. military experience or experience as a military spouse/domestic partner.
- Strong executive presentation skills and the ability to communicate complex information clearly and concisely.
- Creative problem-solving skills, adaptability, and a collaborative leadership style.
Ideal Candidate Profile
The ideal candidate is a senior program leader with a strong financial services background, demonstrated success delivering complex enterprise programs, and the ability to connect business strategy with technology execution. They should be comfortable managing large budgets and portfolios, influencing senior executives, leading teams, and driving measurable business outcomes in a highly collaborative environment.
Position Overview
USAA is seeking an experienced Program Manager – Financial Services to lead the execution and delivery of large-scale finance programs involving multiple projects, significant budgets, and cross-functional teams. This role will drive strategic initiatives, digital transformation, and technology roadmap execution while ensuring alignment with business objectives, financial commitments, and long-term organizational goals.
The ideal candidate will have extensive experience managing complex programs and portfolios within large financial services organizations, strong financial and business acumen, and the ability to influence senior executives and technology stakeholders. Previous experience with a Big Four consulting firm (Deloitte, PwC, EY, or KPMG) or an equivalent management consulting background is preferred.
Key Responsibilities
- Strategic Planning & Roadmap Execution: Partner with business executives to align data and technology solutions with business strategies and translate strategic objectives into actionable programs and projects.
- Program & Portfolio Management: Lead multiple large-scale programs and initiatives, ensuring delivery within defined scope, schedule, budget, and performance targets.
- Financial Management: Oversee business case development, budget allocation, forecasting, financial planning, and benefits realization across the program portfolio.
- Program Governance & Risk Management: Establish and maintain governance frameworks, monitor KPIs, manage risks, resolve cross-functional issues, and provide transparent reporting to executive leadership.
- Executive & Stakeholder Management: Serve as the primary point of contact for senior business and technology stakeholders across USAA’s Insurance and Banking divisions.
- Digital Transformation: Drive enterprise-wide transformation initiatives, technology modernization, and integration across business functions.
- Business Development & Opportunity Management: Identify business needs, evaluate IT opportunities, develop value propositions, and recommend technology products and services.
- Team Leadership & Mentoring: Build, lead, and mentor high-performing project and program management teams while strengthening delivery practices, financial acumen, and stakeholder management.
- Change Management & Communication: Develop and execute change plans using industry best practices, communicate IT capabilities to business stakeholders, and promote organizational alignment.
- Technology & Innovation: Stay current with emerging technology trends, including the application of AI to program management and enterprise delivery.
.png?format=webp)
