Description We are seeking an experienced Windows Systems Technician to support a large-scale Windows 10 to Windows 11 upgrade initiative across multiple refinery and tech center locations. This role requires strong troubleshooting skills and hands-on experience with desktop, printer, and phone support, along with proficiency in imaging, deploying, and building Dell hardware using Intune and PDQ. The technician will handle imaging, memory upgrades, asset tagging, and off-the-shelf application de