Overview: We are seeking an entry-level or early-career Helpdesk Technician to provide first-level support for end-user issues across phone, email, and chat. This role will serve as the on-site technical resource for escalations that cannot be resolved remotely by the Service Desk. You will work closely with enterprise support teams while gaining hands-on experience in a global organization. Key Responsibilities: Provide first-level phone support for end users, responding to issues submitted thr