Description Computer imaging and upgrades. PC's and printer deployment. Windows 11 upgrades. Wyse terminal setup and configuration. MDM migrations (Intune) Clinical software installations. Customer service and communication Demonstrate an ability to communicate technical terms, MCIT policies, and difficult messages to end users in a service oriented fashion. Provide one-on-one instructions/training/guidance to end users and the help desk on use of hardware/software and standard procedures. Provi