Location: Phoenix, AZ Salary: $100,000.00 USD Annually - $130,000.00 USD Annually Description: Our client is currently seeking a CCaaS Architect - Phoenix, AZ Job Description: CCaaS (Contact Center as a Service) Architect designs, implements, and optimizes cloud-based contact center solutions, acting as a technical leader to align platforms (like Genesys Cloud, Amazon Connect, Twilio Flex) with business goals, integrating with systems like CRM, and managing teams for scalable, omnichannel e