Role Overview The candidate should have experience working as a Product Analyst and/or Program Manager, acting as a liaison between business and technology teams. Operate effectively in a fast-paced, multi-tasking environment, demonstrating strong organization and planning skills. Support the delivery, governance, and adoption of a data-driven platform. Key Responsibilities Define, track, and report platform health metrics, including KPIs, SLIs, and SLAs. Author high-quality user stories with cl