Senior IT Systems Analyst Contact Center Technology & OperationsLocation: Phoenix, AZ (Onsite) Duration: 6 Months Contract Employment Type: Contract Job SummaryWe are seeking an experienced Senior IT Systems Analyst with deep expertise in Contact Center Operations and CCaaS platforms to support a large-scale Contact Center Transformation Program. The ideal candidate will partner closely with Product Owners, business stakeholders, and technical teams to drive requirements gathering, backlog mana