Position: Senior ServiceNow HRSD Consultant
Location: Phoenix, Arizona
Duration: Contract
Job ID: 179592
Job Overview: In this assignment, you will consult as an expert to develop or influence initiatives and resources for highly complex business and technical needs across Business Execution. You will strategize and resolve unique challenges requiring in-depth evaluation across multiple areas, delivering solutions that are long-term, large-scale, and require vision, creativity, innovation, and advanced analytical thinking. Additionally, you will provide expertise to senior leadership on innovative Business Execution solutions and strategically engage with personnel.
Responsibilities: - Lead cross-functional teams to strategize, plan, and execute a variety of programs, services, and initiatives.
- Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate.
- Review strategic approaches and effectiveness of support functions and business performance.
- Perform assessments through fact-finding and data analysis, requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations.
- Make decisions in highly complex and multifaceted situations requiring a solid understanding of the business group's functional area or products.
- Facilitate decision-making and issue resolution and support implementation of developed solutions and plans.
- Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives.
- Influence, guide, and lead less experienced Strategy and Execution staff within the group.
Qualifications: - 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, or education.
- Extensive ServiceNow HR Service Delivery experience, with technical knowledge of all aspects of the platform, including (but not limited to) NowAssist functionalities.
- Experience with agile methodologies and JIRA tracking (ideal).
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
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Pay Range: $80 - $85
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
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During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
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