Genesis10 is currently seeking a Service Desk Analyst I for a contract to hire position with a Major University located in Pittsburgh, PA. This is a 6- month on-site opportunity. Pay Range: $20.00-22.00 per hour, W2 This role is responsible for providing service-focused first-level technical support to the user community through phone, email, chat, and walk-in encounters. In addition to front-line technical support, this position will provide technology sales floor support, including delivery of