Pleasanton CA Job Description: >> The Telephony Specialist will be responsible for working from the office in Pleasanton, CA for 5 days a week. >> The role requires experience on Nice CXone User Hub and Studio Scripting, with the ability to read and modify scripts. >> Additional experience with PCI PAL, Satmetrix Feedback Management system, and CXone reporting is preferred. Requirements: >> Experience on Nice CXone User Hub >> Experience on Studio Scripting, able to read and modify >> Experien