Description We are seeking a skilled Tier 2 End User Support Technician to join our Desktop Support team. This role is responsible for providing advanced technical support to end users, ensuring timely resolution of hardware and software issues. The ideal candidate will have strong troubleshooting skills, experience with remote support tools, and the ability to deliver hands-on assistance when necessary. Key Responsibilities: Provide Tier 2 technical support for end-user devices, including deskt