We are looking for a Genesys Cloud Architect - Remote / Telecommute for our client in Raritan, NJ Job Title: Genesys Cloud Architect - Remote / Telecommute Job Location: Raritan, NJ Job Type: Contract Job Overview: Pay Range: $51hr - $56hr Responsibilities: Resolving incident cases.Monitor capacity, performance, and availability using popular network tools and act to correct anomalies when needed.Incident tracking to ensure continuity across shifts.Vendor management with PSTN Service provider, O