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Need : 8 to 10 years Education: BACHELOR OF COMPUTER SCIENCE Must Have Technical/Functional Skills Cloud Service administration and support Amazon Connect, SalesforceConfiguration of omnichannel contact center, teams, services, and skills. Coordinate with business units on call flow parameters, design and testing requirementsReview, analyze, modify and create call flows, queues, skills, routing profiles, and prompts, on an iterative basisCommunication and presentation skills with a high degree o
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Full-time
Depends on Experience






