Business Analyst_CCaaS_ Amazon Connect_Health Care_Remote

Job Title: Business Analyst (From Healthcare domain) Location : Remote Role Type: Contract Mandatory key skills: Cloud contact center(CCaaS)(Amazon Connect),Business Analysis, Consulting Job Description We are seeking an experienced Contact Center Business Analyst (Senior BA) / Contact Center Discovery Consultant to support a large-scale contact center transformation initiative. The primary responsibility of this role is to lead discovery activities and document the current-state contact cente