Job Role : Content Writer Location : Remote but must be based near Allentown, PA | Providence, RI | Louisville, KY for occasional meetings. Hourly Rate : $35/hr w2 + benefits Job Summary: The UX Content Writer supports the Proactive Communications product team by creating and refining customer-facing content across email, SMS, web, digital assistant, and agent-supported experiences.This role is responsible for shaping how communications are structured, written, and governed to ensure they are c