Position: Desktop Support Engineer with Copilot Location: Florham Park, NJ (Remote) Hiring: Contract / Fulltime QUALIFICATIONS & EXPERIENCE: KEY RESPONSIBILITIES: AI Support & TriageServe as the first point of contact for all AI tool incidents, access requests, and usage questions across Copilot, Claude Enterprise, and department-specific AI applications.Distinguish between technical issues (platform outages, access failures, integration errors) and adoption issues (early learning curve, prompti